Privacy and Accessibility Laws


How important is privacy in the world of CART or captioning? VERY! TotalCaption’s personnel diligently adhere to an individual’s right to privacy in any assignment covered by our CART and captioning teams.

ADA (Americans with Disabilities Act)


Signed into law by President George H.W. Bush in 1990, its many Titles and Chapters define how we at TotalCaption feel about fair play for every person, with or without a disability. Basically stated, “equal access” is defined as reasonable access to every individual with a disability. TotalCaption provides communication access for the Deaf/Hard of Hearing community with the most advanced technology and the most competently trained CART and captioning personnel. The United States of America has been applauded internationally for the adoption and implementation of this magnificent piece of civil rights legislation.

HIPAA (Health Insurance Portability and Accountability Act)

Although HIPAA’s involvement is usually related to litigation and health insurance protocol, TotalCaption stands by its professional, ethical and moral code of protecting its clients’ rights of privacy. This Act was signed into law by President Bill Clinton in 1996. We at TotalCaption feel it is one of the finest pieces of regulatory compliance in existence coupled with the strong implementation of the ADA.


PII (Personally Identifiable Information)

This phrase/abbreviation is now a commonly accepted law in both the United States and many other countries. It is based on the application and protection safeguarding a person’s privacy.

TotalCaption’s application of PII is simple: Other than a public meeting available to any attendee, TotalCaption will never disseminate, distribute, sell or provide any data from any CART or captioning assignment to any person or other defined entity. Your privacy is as important as our professional reputation.